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Delivery & Returns
We want the important information to be clear before you place your order.
Shipping charges
Shipping is calculated at checkout using the destination and contents of your order.
| UK orders below the threshold | Shipping charged at checkout |
| UK orders over £200 | Shipping at no additional charge |
| International orders below the threshold | Shipping charged at checkout |
| International orders over £500 | Shipping at no additional charge |
Delivery times
Delivery times can vary by product. The relevant timescale is shown on each product page. Please read that information before adding the item to your basket.
Where a product is made to order, prepared to order or subject to a production lead time, the wording shown on that product page applies before dispatch.
Do you need an order by a particular date?
Contact us before ordering and include the product name, size or option, destination and required date. We will confirm what information is available.
Questions about an existing order?
Send us your order number and the email address used at checkout so we can identify the order.